Privacy Policy

Last updated: April 20, 2025

This Privacy Policy explains how DION MOORE URBAN NOMAD LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website dionmoore.com. By using our website, you agree to the practices described in this policy.

1. What Personal Data We Collect

When you interact with our WooCommerce store, we collect the following information:

A. Information You Provide

  • Account details: Name, email address, billing/shipping address, phone number.
  • Order details: Products purchased, order notes, payment method.
  • Payment information: Processed securely by third-party gateways (e.g., Stripe or PayPal). We do not store your card details.
  • Messages: Inquiries sent via contact forms, product reviews, or emails.

B. Information Collected Automatically

  • Cookies and usage data: IP address, browser type, pages visited, session time, etc.
  • Cart activity: We use WooCommerce cookies to track cart content as you browse.
  • Analytics: With tools like Google Analytics, we collect anonymized visitor behavior.

2. WooCommerce-Specific Data Collection

WooCommerce stores data related to:

  • Orders: Product details, quantities, prices, customer notes.
  • Accounts: If you create an account, we store your username, email, and order history.
  • Downloads (if applicable): File access logs for digital products.

WooCommerce also uses cookies to:

  • Track cart contents.
  • Maintain session across pages.
  • Save login states.

More info: https://woocommerce.com/document/woocommerce-cookies/

3. How We Use Your Information

We use your data to:

  • Process and deliver orders.
  • Communicate order updates and respond to support inquiries.
  • Send marketing emails (only if you opt in).
  • Prevent fraud and ensure transaction safety.
  • Improve website performance and customer experience.

4. Who We Share Your Data With

We share necessary data with:

  • Payment processors (Stripe, PayPal) to handle secure transactions.
  • Shipping companies to fulfill your order.
  • IT & marketing services (e.g., analytics, email services).
  • Legal authorities, if required by law.

We never sell your data to third parties.

5. Payment Information

All payments are securely processed by third-party providers. Your credit card or PayPal information is not stored on our servers.

6. How Long We Keep Your Data

We retain your data for:

  • Order records: 7 years (for legal and tax purposes).
  • Accounts: Until you delete your account or request removal.
  • Abandoned carts: For a limited time (depending on WooCommerce settings).

7. Your Rights

You may request to:

  • Access or correct your data.
  • Delete your personal information.
  • Withdraw marketing consent.
  • Request a copy of your stored data.

To do so, email: [email protected]

8. Cookies

We use cookies to:

  • Remember your cart and login session.
  • Improve website functionality and analytics.
  • Track marketing performance.

You may manage cookie preferences in your browser settings.

9. Google Analytics & Marketing

We use Google Analytics to better understand how visitors use our website. This includes:

  • Pages visited.
  • Devices and browser types.
  • Geographic regions.

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

10. Email Marketing

If you opt in to receive marketing emails, we may send:

  • Promotions
  • New product updates
  • Order follow-ups

You can unsubscribe anytime via the link in the email.

11. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices. Please read their policies separately.

12. Data Protection

We use secure servers, SSL encryption, and other best practices to protect your data. However, no system is 100% secure. Please notify us immediately if you suspect unauthorized access.

13. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the updated date.

15. Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

DION MOORE URBAN NOMAD LTD
📧 Email: [email protected]
🌐 Website: https://dionmoore.com/

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